John William Ulett

Retired CIO. AI Solutions Architect. Your tech person in Nashville.

John has spent 50 years in technology. He started in 1974 with room-sized computers in a hospital, became Chief Information Officer at Williamson Medical Center, then stepped into private help so seniors, small businesses, and families get clear answers without the confusion.

John William Ulett, founder of SageTechTN

How John Ended Up Helping You

The Hospital Years

For 30 years, John worked in healthcare technology. He started in the basement of a hospital with room-sized computers. He watched technology evolve from punch cards and tape reels to the connected systems that power modern healthcare. As CIO, he managed networks, databases, and security systems that kept patient information safe and healthcare operations running smoothly. He learned that technology is only valuable if it serves people. In healthcare, that meant keeping systems running so doctors and nurses could focus on patients. He brought that same philosophy into everything he does.

Why He Started SageTechTN

When John retired, he could have stayed out of the technology world entirely. Instead, he noticed a gap in his community. Seniors were frustrated. Small business owners were wasting time on technical problems. Family members were overwhelmed trying to help older parents navigate devices they did not understand. Nobody was there to translate technology into plain English. Nobody was there just to listen and explain things clearly. That is when John started SageTechTN. He wanted to take 50 years of experience and use it to help people who had been left behind by the pace of technological change.

What He Does Now

These days, John helps seniors set up devices, troubleshoot problems, and organize their digital lives. He helps small business owners automate repetitive tasks using AI, organize their data, and solve technical problems that eat up their time. He works with families to bridge the gap between generations. He also teaches classes on AI to people who want to understand how it works. Every conversation starts with a simple question: What do you need? From there, John listens, asks clarifying questions, and explains things in a way that makes sense. He does not use jargon. He does not make assumptions about what you already know. He just solves the problem and makes sure you understand what happened.

What John Knows

John has deep expertise across a wide range of technology domains. He knows computer hardware and software. He understands networks and the internet. He has worked with databases, email systems, and business applications. He is fluent in AI tools like Claude, ChatGPT, and others. He has managed IT infrastructure for large organizations. He understands cybersecurity and how to keep your data safe. He can help with phones, tablets, and smart devices. He has experience with spreadsheets, automation, and data organization. More importantly, he knows how to take complex technical concepts and explain them in plain English. He does not assume you know anything. He starts where you are and builds from there.

How John Works

No Judgment.

Technology moves fast. It is easy to feel left behind. John has been in the technology world for 50 years and he knows that even experts get confused by new tools. He does not judge you for not knowing something. He does not make you feel bad about what you do not understand. He treats every question with respect. You are not dumb. You just need clear answers.

Clear Answers.

John explains things in plain English. No jargon. No technical mumbo-jumbo. No making things more complicated than they need to be. He will tell you what the problem is, why it happened, how he is going to fix it, and what you need to do next. If you do not understand something, he will say it a different way. He keeps explaining until it makes sense.

On Your Time.

Technology works for you, not the other way around. John does not rush you. He does not push you to learn things you do not care about. He listens to what you need and works at your pace. If you need to think about something, he waits. If you need to take a break, you take a break. He is here to serve you, not to serve the technology.

John Teaches AI Classes Too

In addition to helping with tech support, John teaches classes on artificial intelligence. These are not for programmers or computer scientists. They are for regular people who want to understand what AI is, how it works, and how to use it in their own lives. John teaches you how to use AI tools like Claude to write emails, organize information, brainstorm ideas, and solve problems. He explains how AI learns, what it can and cannot do, and why it is not magic. By the end of his class, you will have actual experience using AI and you will understand what it is doing. You will be ready to use AI in your own work and life.

Learn About Classes

Ready to Get Help?

Call John at 615-266-6080 to talk about what you need. There is no charge for the initial conversation. He will tell you honestly whether he can help and how long it will take. If you are not satisfied with the work, you get your money back. Helping you feel confident with your technology is the whole point.

Call Now: 615-266-6080